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Win a Trip To New York and NBA Tickets Promotion - FAQs

When does the promotion start & finish?

The “Promotional Period” opens on 15th October 2017 at 00:00 (BST) and closes on 28th February 2018 at 23:59 (GMT).

Who is eligible to enter?

All entrants must be a resident of Great Britain aged 18 or over.

How do I enter?

You will need to purchase a “Promotional Bottle” and then visit www.frijj.co.uk. Here, you will need to enter the promotional code printed on the inside of the outer sleeve on your Promotional Bottle and your contact details (full name, address (including postcode if applicable), valid email address and telephone number).

What is a Promotional Bottle?

A “Promotional Bottle” is a FRijj bottle flashed with “WIN A TRIP TO NEW YORK AND NBA TICKETS”.  The promotion is running on the following variants:
FRijj Chocolate, 400ml
FRijj Fudge Brownie, 400ml
FRijj Banana, 400ml
FRijj Strawberry, 400ml
FRijj Choco-Hazelnut, 400ml

What retailers are stocking the Promotional Bottles?

Promotional Bottles are available at major grocery retailers and selected convenience stores across Great Britain, whilst stocks last and subject to availability.

Where can I find my promotional code?

Your unique promotional code can be found printed on the inside of the outer sleeve on your Promotional Bottle. It will be 8 digits long and made up of a combination of letters and numbers.

I can't read my promotional code, what should I do?

If your unique promotional code is illegible due to a genuine printing problem, please email
customer.care@muller.co.uk

My promotional code doesn't work, what should I do?

Please make sure that you are entering the promotional code without any spaces and copying the characters exactly.  If your code still isn’t working or is illegible, please contact customer.care@muller.co.uk

I don’t have access to the internet; can I still enter the promotion?

Internet access and a valid email address are required. Only online entries will be accepted.

How many times can I enter?

Promotional codes can only be used once.  If you have multiple codes, you can enter as many times as you want during the promotional period.

What can I win?

The winner will receive a trip to New York and NBA tickets for four persons. The prize includes a package of the following:

  • Four best available tickets to an NBA regular season home game in New York, USA (either New York Knicks or Brooklyn Nets home games) to take place between 3 April 2018 and 9 April 2018 (such dates to be confirmed and subject to availability).
  • Return economy flights from a major airport in Great Britain (nearest to the winner’s home, where suitable flights are available) to New York, USA.
  • Return airport transfers in New York, USA.
  • Four nights hotel accommodation in New York, USA in two double or twin rooms or family room (minimum 3* rating) on a room-only basis.
  • £200 travel allowance payable by cheque prior to the agreed departure date.
  • Travel insurance (subject to restrictions).

The winner and their guests must be available to travel over the above dates in order to attend an NBA game. See the full Terms and Conditions for more details and prize exclusions.

How many prizes are there to be won?

There is one prize available.

How is the winner selected?

At the end of the promotion, a winner will be selected at random in a prize draw from all valid entries received during the Promotional Period.

How do I know if I have won?

If you have won the prize, we will contact you using the details provided when you entered the prize draw.

Who do I contact for more information?

Please email customer.care@muller.co.uk for further information or please view the full Terms and Conditions.